WE ARE HIRING

Job Description

Marketing & Sales

•  Achieve targeted KPIs for advertising sales & promotion.

•  Source and close prospective contracts whilst networking and effectively build work relationships.

•  Formulate a quarterly and monthly sales plan with the objective of achieving target sales.

•  Evaluate the effectiveness of the plans and promotions against policies, objectives and target market.

•  Ensure smooth and efficient management of all sales deals from negotiation to installation, adhering to the company’s requirements and standards.

•  Effective communication with tenants on their advertising and promotional needs.

Marketing & Event

•  Actively involved in planning and executing all promotional event, for festive, roadshows, events as well as CSR program with the aim to promote Design Village Outlet mall to the neighbourhood.

•  Ensure all marketing, events and promotion activities are executed according to marketing calendar, approved budget.

•  Collaborate with tenants on on-going marketing campaigns and potential sponsorships with the objective to promote brands and support their revenue.

•  Managing and updating information whilst engaging with users on social media sites such as Facebook and Instagram on tenants’ promotions and mall events.

•  Engage and work with influencers and bloggers on social media marketing campaigns and promotion.

•  Track and update management on the effectiveness of each marketing activity

•  Liaise with vendors on all marketing artwork, flyers, promotional banners, contractor and supplier

•  Develop written and editorial content for advertisements

•  Track and analyse competitors’ activities

•  Keep positive relationship local authorities

•  Promote Design Village Outlet Mall to neighbour country and increase mall tourists

Position Requirements

Qualifications: Diploma or Bachelor Degree in Marketing, Business or related field.

Experience: Two to three years working experience in relevant field

Skills / Competencies:

•  Creative and PR capabilities.

• Good command of English, BM, both in written and spoken.

•  Computer literate (Word, Excel, power point).

•  Able to work under pressure and tight deadlines.

•  Result-oriented, mature aggressive, self-motivated and able to work independently.

Job Description

•  To maintain the highest level of security, safety and customer service standards in accordance with the Company policies and procedures.

•  Support the Security Manager in managing overall security and management of the Mall, including external areas and access roads.

•  Protect the company’s asset from theft, loss, damage and mischief.

•  Assist Security Manager in directing all security staff in executing security operations according to standard procedures, emergency responses and operation of all surveillance and alarm systems.

•  To ensure the efficient operation and maintenance of all surveillance and alarm systems;

•  Responsible for the supervision and administration of the security personnel to ensure instructions are being enforced.

•  Conduct internal investigation.

Position Requirements

Qualifications: Possess at least Secondary education level

Experience: Minimum with at least 2 years’ relevant experience in related field

Skills / Competencies:

• Willing to work on shift, weekend and public holidays

• Good communication skills and able to interact with customer

Job Responsibilities:

• Support Leasing Manager in conceptualizing and implementing the leasing plan for the mall to maximize Mall’s occupancy.

• Responsible for all leasing related administrative works to ensure all documentation are in good order.

• Manage the lease administration through system, maintaining and updating all leasing records including Insurances, Tenants’ Staff Contact List, etc.

• Liaise closely with inter-departments for matters pertaining to fit-out, operations, and insurance including issuance of memos and requisition forms.

• Conduct checks on tenants’ outlets and liaise with tenants on follow-up matters such as merchandize mix, operating hours, cleanliness, faulty furniture/fittings, staff services, leakages, ensure rules and regulation are adhere to and resolve any tenants’ concerns and operations issues if any.

• Assist in conducting market search, in keeping up with market trends and compile information from potential prospect.

• Responsible to show prospective tenants available shopping malls’ space to lease and to response to all leasing enquiries.

• Coordination of fit-out works as and when necessary i.e. fit-out handovers and inspections, hoarding and visual installation.

• Liaise with appointed solicitor for Tenancy Agreement execution and any other legal related issues or documents.

Job Requirements:
• Possess Bachelor Degree or Professional Degree preferably in Property Development/Real Estate Management, Marketing, Mass Communication or equivalent.
• Experience within property sales and marketing environment especially in the leasing of retail lots will be an added advantage.
• Possess strong analytical, interpersonal and negotiation skills.
• Efficient, responsible, independent and attentive to details.
• Excellent presentation skills with strong proficiency in Microsoft Word, Excel and Powerpoint.
• Sound knowledge of basic Tenancy and License Agreement terms will be an added advantage.
• Fresh Graduate who has strong brand awareness is encouraged to apply.

Job Responsibilities:

• Attend to tenant and customers on all enquiries, complaints/feedback and problems with positive attitude and effective communication skills; ensure these are resolved quickly and tactfully.

• Daily routine counter care which includes cleanliness and tidiness of customer lounge, all service equipment are in good condition and functionable and  rental activities of all the equipment.

• Responsible for coordinating the Mall’s customer service survey activities, on-going redemption programme and contest.

• Assist in the Mall’s ongoing event and tourist privilege program as well as tour incentive program.

• Key in relevant data for compiling of different reports.

• Responsible in preparing daily reports which includes incident happens, and other operational reports, accurately and timely.

• Act as First Aider to any incident happened in the Mall.

• Provide Personal Shopper Service for shopper to shop for merchandises/products/brands that are available in the mall.

Job Requirements:
1. Possess at least SPM qualification.
2. At least one year’s experience in relevant field.
3. Computer literate.
• Ability to communicate in Bahasa Melayu and English and any other local dialect.
• Pleasant personality and cheerful.
• Willing to work on shift & public holidays.

Job Responsibilities

• Responsible for communicating overall key messages and promoting a positive image of the company.

• Day to day duties include writing press releases , liaising with local press and coordinating messaging going out on website, social media and in print.

• Develop and engage marketing department to ensure the PR campaign are aligned with all company strategic goals and core values.

• Leverage existing media relationships, including broadcast, traditional and online to target the relevant demographic and reach.

• Pitch new ideas and amplify content and social concepts to propel brand awareness while representing the brand voice and staying consistent with current trends and media opportunities.

• Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis.

• Participate and be the face of all social media live event including content copy writing.

• Handle all external media, agency, government and/or customers inquiries, requests and complaints.

Job Requirement

• Proven working experience and track record designing and executing successful in Public relations.

• Exceptional writing and editing skills in multiple language i.e Malay, English and Mandarin.

• Solid experience with social media i.e Facebook, Instagram, Tik Tok.

• Degree in Mass Communication, Public Relation or related fields.

Job Responsibilities:

• Responsible for the administration task of the department which included proper filing of drawings, fit-out related documents and correspondence between landlord and tenants.

• Responsible in arranging meetings and follow-up meeting scheduled and meetings minutes.

• Assist Tenancy Design And Fit Out Manager in quotation form internal (procurement) and external (contractor) to ensure no disruption to the fit-out process.

• Assist in coordinating on-going fit out related work when require.

Job Requirement:
• At least a Diploma graduates.
• Experienced administrator in Construction firm as added advantages.
• Committed, self-motivated and dependable.

Job Responsibilities:

• Perform site inspection for all fit out works in the mall, ensuring all works are done accordance with Landlord’s approved design and statutory authorities regulations.

• Responsible in monitoring fit out progress and follow up with tenants and contractors if there is any delay.

• Ensure the concept and technical documents submission are done within the given time-frame.

• Facilitate meetings and discussions with tenants and contractors. Provide explanation of the design’s comments as and when necessary.

• Responsible for induction meetings arrangement for tenants, designers and workers.

• Assist the Fit-out Manager in preparing drawing using AutoCAD.

• Establish and maintain good Landlord-Tenant relationship, resolve any tenants’ fit out concerns and issues.

Job Requirement

• Possess at least Diploma in Interior Design or relevant.

• Minimum 2 years’ working experiences in the relevant area will be added advantage.

• Required skill(s): AutoCAD, Adobe Photoshop.