Job Description

• Develop and implement digital marketing strategies aligned with company objectives.
• Drive corporate branding, identity, and reputation management in the digital sphere.
• Plan and execute online business strategies, promotional campaigns, and in-mall advertising initiatives.
• Analyze market trends and devise impactful digital campaigns for our tenants and partners.
• Source new partners, with a focus on tenants, to expand our digital marketplace.
• Manage digital assets, oversee website development, and ensure continuous improvement.
• Coordinate livestream events, engage hosts, and manage virtual shopper orders.
• Monitor and optimize daily digital operations, including content creation and scheduling.
• Maintain accurate product information, pricing, and inventory across digital platforms.
• Analyze key performance metrics to fine-tune digital campaigns for optimal results.
• Manage and optimize ads on Google, Facebook, and other digital advertising platforms.
• Provide exceptional customer service by promptly addressing inquiries and comments online.
• Collaborate with tenants on joint marketing campaigns and explore sponsorship opportunities.
• Engage the right influencers to drive impactful social media marketing initiatives.
• Participate in mall promotional events, roadshows, and CSR programs to enhance brand visibility.

Position Requirements

• Bachelor’s degree in Marketing, Business Administration, or related field.

• Proven experience in E-commerce management and marketing.

• Strong understanding of online market trends and platforms.

• Excellent communication and interpersonal skills.

• Ability to multitask and prioritize in a fast-paced environment.

• Proficiency in digital marketing tools and platforms.

• Experience with Google and Facebook ads optimization.

• Eagerness to learn and adapt to new technologies and methodologies.

• Knowledge of video editing as an added advantage.

• Job Type: Full-time

Job Responsibilities:

• Engaging with customers to address inquiries, complaints, and feedback in a professional and timely manner.
• Providing accurate information, guidance, and assistance to customers to resolve issues and enhance their experience.
• Maintaining detailed records of customer interactions and feedback to identify trends and opportunities for improvement.
• Conduct customer surveys, analyze the results, and prepare reports for Management.
• Supporting the development and execution of customer engagement initiatives and strategies.
• Oversee the service provided by the Customer Service officers and ensure that service is maintained at the company’s standards for all customers.
•  Collaborating with internal teams to coordinate and implement solutions for customer concerns.

Job Requirements:
• At least 2 years of working experience in a similar role.
• Bachelor degree in Administration or a related field
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities and attention to detail.
• Availability to work shift hours, including weekends and public holiday.
• Ability to converse in Thai or Indonesia are added advantages.
• Job Type: Full-time

Job Responsibilities:

• Coordinate fit-out projects for the mall, overseeing mechanical and electrical systems to ensure alignment with approved designs and required standards.
• Collaborate with architects, interior designers, contractors, and other stakeholders to mange project timelines and resources effectively to achieve project objectives.
• Conduct site inspections and assessments to ensure compliance with design specifications, safety standards, and regulations.
• Review and provide necessary input on design drawings, layout, and plans submitted by tenant prior to lot possession.
• Conduct feasibility studies and propose innovative solutions to optimize M&E systems for fit-out projects.

Job Requirement

• Bachelor’s degree in Interior Design, Architecture or related field.
• Minimum 3-4 years of experience in related field. Experience in Shopping mall is an added advantage.
• Proficiency in AutoCAD, for creating detailed drawings and layouts.
• Knowledge of 3D designing software is an added advantage
• Excellent communication and interpersonal skills with the ability to liaise effectively with various parties.
• Knowledge of building codes, regulations, and industry standards related to interior design & M&E systems.

Job Responsibilities:

• Coordinate and facilitate the execution of projects within the organization, ensuring adherence to timelines, budgets, and quality standards.
• Serve as the primary point of contact for project-related inquiries, communication, and coordination among internal teams, external vendors, and stakeholders.
• Assist in the development and maintenance of project schedules, including tracking milestones, deadlines, and deliverables.
• Prepare and distribute project documentation, reports, and presentations as required, ensuring accuracy and completeness.
• Support Fit Out Manager in organizing meetings, preparing agendas, and documenting meeting minutes.
• Conduct site visits and inspections to monitor project progress, identify potential issues, and ensure compliance with safety regulations and quality standards when necessary.
• Assist in the procurement process by obtaining quotes, issuing purchase orders, and tracking delivery schedules for project materials and equipment.

Job Requirement

• Bachelor’s degree in Business Administration, Project Management, or related field.
• Excellent organizational and time management skills, with the ability to prioritize tasks and multitask effectively in a dynamic environment.
• Strong communication and interpersonal skills, with the ability to liaise with stakeholders at all levels.
• Detail-oriented with a focus on accuracy and quality in all dealings.

Job Responsibilities:

• Ensure the optimal operation of building maintenance, including oversight of air-conditioning, electrical and mechanical systems, plumbing, sanitary facilities, grease traps, civil and structural components, and other facility-related equipment.
• Conduct scheduled preventive maintenance and repairs, perform hands-on metal fabrication and installation work, and manage routine inspections to ensure property functionality.
• Maintain accurate records of M&E readings, monitor system performance, and manage on-site service contractors and sub-contractors.
• Supervise and coordinate with contractors for repair and maintenance tasks, respond to emergency breakdowns, and perform scheduled maintenance repairs.
• Undertake various physical maintenance tasks, such as painting, electrical work, plumbing, minor repairs, and servicing, while identifying and escalating potential hazards or damage.
• Adhere to safety regulations, maintain clean work areas, and conduct building patrols to identify and record any hazards or defects.

Experience:

• Service technician: 1 year (Preferred)

Job Responsibilities:

Urban Pantry Groceries & Provisions ( UP ) started with the vision for the first full range supermarket committed to providing high-quality products and exceptional customer service in Bandar Cassia, Penang.

UP is an urban neighbourhood modern designs grocery featuring the past in a contemporary context. Aside from groceries and daily necessities, UP is partnering with local suppliers to offer a convenient range of ready-to-eat options in-store for tourists, busy professionals, local communities and those after a healthy pick-me-up.

With our commitment to excellence, we are seeking a dynamic and experienced Retail Purchasing Executive to join our team.

Major Responsibilities:

• Identify trends and consumer demands to curate a diverse and appealing product selection for our supermarket.
• Sourcing for products that serve the needs of corporate customers around the neighborhood.
• Work closely with Retail Manager to strategizing and planning in-house promotions, weekend specials, and festive campaigns.
• Engaging in suppliers’ negotiation for favorable terms to ensure competitive pricing and high-quality products
• Establish and maintain strong relationships with suppliers and negotiate favorable terms to ensure competitive pricing and high-quality products.
• Managing product listings in system, including periodic price adjustments.
• Collaborate with the retails operations team to ensure that products display meet the required standards and specifications.
• Oversee the end-to-end procurement process, from placing orders to ensuring timely deliveries and maintaining accurate records.
• Monitor and manage inventory levels, ensuring optimal stock levels while minimizing overstock or stockouts.

Requirements:

• Possess Diploma/Bachelor’s degree in Business, Supply Chain Management, or a related field.
• Proven experience as a Purchasing Executive or in a similar role within the retail industry.
• Strong negotiation and communication skills.
• Excellent analytical and decision-making abilities.
• Proficient in using MS Office and inventory management software.
• Ability to work in a fast-paced and dynamic environment.
• Retail Purchasing: 1 year (Preferred)

Job Responsibilities:

• Sever customer, scan goods and taking payment.
• Ensure pricing is accurate
• Cross sell products and introduce new products/promotion items.
• Maintain cleanliness and tidy checkout areas when necessary
• Report if there is any discrepancies.
• Provive customer service, restock shelves or help customers find pricing for items.

Job Requirements:
• Min SPM qualification
• Good attention to details
• Patience and ability to remain calm